Privacy Policy

Last Updated: 17 August 2025

At Pillowowl, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from www.pillowowl.com.


1. Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Non-Personal Information: Browser type, IP address, device details, and pages you visit.

  • Order Information: Products purchased, payment method, and order history.


2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders.

  • Communicate with you about your purchase, updates, and offers.

  • Improve our website, services, and customer experience.

  • Prevent fraudulent transactions and ensure safe shopping.


3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, track site usage, and deliver personalized recommendations. You can disable cookies in your browser settings, but some website features may not function properly.


4. Sharing of Information

We do not sell or trade your personal information. However, we may share your data with:

  • Service Providers: Shipping partners and payment gateways to process your orders.

  • Legal Authorities: When required by law or to protect against fraud.


5. Data Security

We implement strict measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission is 100% secure.


6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we recommend reviewing their policies before sharing personal data.


7. Your Rights

As a user, you have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your data (subject to legal or transactional requirements).

  • Opt-out of promotional emails anytime.


8. Children’s Privacy

Our services are not directed towards individuals under the age of 13. We do not knowingly collect personal data from children.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.


10. Contact Us

πŸ“ Business Location: 504 A, 6th Floor, Tower D, Pacific Hills, 248001 Dehradun, Uttarakhand, India
πŸ“§ Email: care.pillowowl@gmail.com
🌐 Website: www.pillowowl.com